seminar overview

Wednesday 27th January 2010 
12.15 - 12.45  Theatre 4

Training managed service - where is the catch?

Rachel Kay, Head of Business Development, Thales Training & Consultancy

The session aims to explore the commericial and operational benefits of outsourcing key activities within the Learning & Development arena whilst ensuring the customer remains in control. Topics for the session include:

  • What prevents organisations making the change
  • Positive outcomes of outsourcing - how you can measure the ROI.
  • What to look for in a manged service supplier - case study
  • Where is the catch?