How people really learn at work: Charles Jennings at Learning Technologies 2011

"How do we ensure that we have the right mixture of learning activity in our organisations, balancing the formal and the informal, as well as making space for the vast amount of on-the-job learning that takes place in any role? Learning theories do not answer this question, but the 70:20:10 model does," said Charles Jennings, who will be explaining the model and discussing informal learning strategy at the Learning Technologies Conference in January.

The 70:20:10 model says that roughly 70% of learning at work takes place on the job, 20% through some form of coaching, mentoring and networking, and just 10% through formal interventions. "It is on this last tenth that the learning and development department is usually focused," added Jennings.

In his session, Charles Jennings will look at the evidence of how people really learn at work, the theoretical and evidential underpinnings of the 70:20:10 model and practical ways of putting it to work, including:

• How formal training suffers from low transfer rates and the forgetting curve.
• Encouraging the right activities for coaching and on-the-job learning.
• The essential step: enrolling managers in staff development.
• Tying it all to professional job roles and smart objective setting.
• Governance, executive buy-in and setting a learning strategy.

The Learning Technologies 2011 conference takes place on 26-27 January 2011 at London Olympia 2. Learning Technologies conference programme and bookings.

About Charles Jennings

Director, Duntroon Associates

Charles Jennings is the Managing Director of Duntroon Associates a leading learning and performance consultancy company focused on helping organisations build their ability to deliver maximum business benefit from their workforce. Charles is also a member of The Internet Time Alliance, a think-tank of leading practitioners helping organisations 'work smarter' through informal and social learning. From 2002 until the end of 2008 he was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing learning and performance strategy and leading the learning organisation for the firm's 55,000 workforce.

About Learning Technologies 2011, 26 and 27 January 2011, Olympia 2, London

The Learning Technologies Exhibition and Conference is Europe's leading showcase of the technology used for learning at work and provides a wealth of content from the leading exhibitors in the field and a free seminar programme running in five theatres in the exhibition hall. The conference, running alongside the exhibition has expert sessions on learning technology, strategy and the issues facing L&D from some of the leading learning thinkers and visionaries in the industry.

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About Learning and Skills 2011, 26 and 27 January 2011, Olympia 2, London
Learning and Skills 2011 is co-located with the Learning Technologies Exhibition and Conference. The Learning and Skills exhibition showcases the entire spectrum of methods, products and services for workplace learning with a focus on people development, learning and performance, learning resources and HR systems and services and is built around a multi-streamed programme of free seminars in four theatres on the exhibition floor.

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The combination of Learning Technologies and Learning and Skills provides access to more than 200 exhibitors and over 120 free-of-charge seminars and is the must attend event for all learning and development professionals.