session overview

Real learning strategies

Most organisations have no learning strategy at all. Those that say they do often have nothing more substantial than a lightweight document. Not the Ministry of Justice and CMG. Both these organisations have recently implemented a learning strategy with considerable thought and attention to detail, and with specific business aims in mind. For the newly formed Ministry of Justice, the aim was to unify learning across a newly formed, disparate organisation. For CMG the aim was nothing less than transformation of the business itself.

P1: Corporate training strategy, local learning impact

Paul Rudd, Head of The JusticeAcademy, Ministry of Justice

In a dispersed organisation, how do you build a joined-up learning strategy? The Ministry of Justice, with its 900 locations and 95,000 employees should know. Its new corporate university – The Justice Academy – provides the framework that delivers a coherent approach and a co-ordinated curriculum. The result: Ministry-wide reach combined with local relevance.

• Engaging the business
• Segmenting the learner population
• Creating a culture of business-driven learning
• Managing the IT issues
• Developing a learning brand

P2: Organisational transformation through learning

David Spruzen, Director, CMG

CMG has transformed itself through learning. In early 2008 this group of over 100 services was a struggling business, ranked amongst the lowest in class for quality for the learning disabilities sector, and with almost no corporate IT infrastructure. 18 months later, under new ownership and management, they are ranked best in class for e-learning and specialist training. How did they do it? CMG executives put the change down to putting learning at the heart of a programme of cultural transformation.

• How leadership, learning, vision and values hang together
• Identifying core learning needs and tackling them - fast
• What happens when Head Office does the e-learning too?
• Using face-to-face learning for the right reasons
• Turning learning cynics into enthusiasts and ambassadors