London UK 2023

London UK 2023


Dates and Venue


3-4 May 2023 | ExCeL London


T3S1 - Change management


T3S1 - Change management

04 May 2022
Conference Theatre 3
Learning engagement , Professional development , Programme implementation
Most learning programmes are change programmes. They aim for a shift in behaviour – and that’s not usually something that comes without some resistance. Yet too often L&D professionals concentrate on designing content and delivering systems rather than ensuring buy-in. In this session we look at the vital, and too often overlooked, process of change management, leading to enthusiastic engagement in learning.


From senior buy-in to enthusiastic learning - the art of brilliant implementations
Anna Phipps
Elisabetta Galli

Implementing learning programmes of any size is no simple matter, yet at every stage there is one common factor that influences success or failure: people. On this panel, seasoned professionals who have been there and done it explore every aspect of working with those people to ensure the success of the roll out. They will look at persuading the business to provide budget in the first place, at working with managers in creating content, and at piloting systems and testing them in different environments. If you’re planning to implement any learning programme in 2022, this session is a must.

  • Getting top teams on board and bringing all stakeholders with you
  • How to ask the right questions, and listen right to the answers
  • The vital role of communication to – and with – employees
  • Working across cultures and continents
  • The role of champions

Kinga Petrovai, Learning Consultant & Podcaster - The Art & Science of Learning
Anna Phipps, Director of Learning and Development - BT
Elisabetta Galli, Global Head of Learning & Development - Lightsource bp

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