London UK 2023

London UK 2023


Dates and Venue


3-4 May 2023 | ExCeL London


T4S3 - Social learning


T4S3 - Social learning

04 May 2022
Conference Theatre 4
Content design , Professional development , AI, data, analytics and impact
There is plenty of value in building workplace social networks and communities. But practically speaking, how do you do it? Join two social practitioners, James Tyer and Mark Britz, as they share their experiences at building more social and collaborative organisations and share their social-centered learning framework as a route-map to supporting people in learning the most natural way – from each other.


Moving from Instructional Design to Social Design
Mark Britz
James Tyer

Social learning and collaboration have jumped near the top of the Global Sentiment Survey again. This is no surprise given the renewed focus on new ways of working during COVID. Yet the same problems remain - How do you support it and where do you start?

L&D, technology and leadership all have a role to play, but they might not be what you've been told or come to expect.

In this session we’ll discuss the importance of a social-centered learning framework, the required shift from content creation to conversation creation, and illuminate the challenges faced when moving from instructional design to organisational social design.

In this session you will learn:

  • How a social-centered learning strategy benefits L&D, individuals and the organisation
  • The importance of organisational design in influencing behaviors
  • How to approach small changes for big results
  • 10 skills for L&D to develop for the modern workplace
  • How to capture the attention of your organisation’s business leadership.
Henriette Kloots, Senior L&D Consultant - Pink Coat
James Tyer, Yammer Customer Experience - Microsoft
Mark Britz, Chief Strategist/ Director of Programing - Social By Design Solutions/ The Learning Guild

Learning Technologies Sponsors