London UK 2023

London UK 2023

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Dates and Venue

 

3-4 May 2023 | ExCeL London

 

How Joules used collaborative learning to build culture and drive engagement

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How Joules used collaborative learning to build culture and drive engagement

04 May 2022
Theatre 9
Learning engagement , Future L&D

Joules is a global lifestyle brand renowned for its high-quality clothing and lifestyle collections.

At the start of the pandemic, Joules was forced to close its stores and shift to a 100% online sales model overnight. This required Lyn Warren, Joules’ Retail and People Director to rethink their internal learning and engagement strategies.

Joules achieved what many would deem impossible: the company actually managed to increase colleague engagement at a time when the majority of its workforce was furloughed in the throes of a global pandemic.

By the end of the UK’s first lockdown in June 2020, Lyn and her team saw an +80% increase in user engagement on their learning platform.

In this talk, Lyn Warren will share the key techniques she used to drive engagement and build a culture of social and peer to peer learning from within. 

Speakers
Lyn Warren, Retail and People Director - Joules

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