The first day lays the foundations, distinguishing good leadership from bad and exploring management styles.

Over the following three days, you will undergo in-depth practical training on the core behaviours and skills of effective managers and leaders: communication, delegation, conflict management, financial resource management, coaching approaches, recruitment, emotional intelligence, and building trust.

The final concluding day will explore good practices for performance monitoring and motivating teams. As a highly-recommended course, this carefully constructed programme equips leaders with the information they need to lead high-performing teams.

Learning Outcomes:

• Understand and Apply Management and Leadership Theories
• Utilise the Knowledge, Skills and Behaviours required for Effective Leadership
• Analyse Strategies and Models for Managing High-Performing Teams
• Gain Practical Techniques for Communication, Delegation and Conflict Resolution
• Motivate Teams and Monitor Performance

To provide a fully immersive study experience, this course will be led by experts with a wealth of professional experience and in-depth knowledge of the field. Delivered in person, the sessions provide peer-to-peer exchanges and interactive discussions with the subject matter experts on content, techniques and case studies. To ensure a varied and engaging learning experience, the course will delivered as blend of workshop activities, group exercises, presentations and self-reflective materials.

As a CMI Level 5 course, this training is designed for aspiring or practising managers who are responsible for motivating individuals and undertake core management activities, such as resource management, recruitment and meeting organisational objectives.