2022 Winners

My Beauty Club by L’Oreal Travel Retail & Growth Engineering

This project was very much designed for its target audience, delivering an exceptional user experience that really improved the overall learning experience and engagement, including some clever social and gamification components including Battles which brought a real competitive edge. Overall the project delivered impressive results including $174m in product sales.

Bentley

Hugely comprehensive program using a wide variety of technologies to meet specific needs. The switch from traditional classroom and workshop-based training, to fully remote and the ambition of the program is impressive, resulting in increased revenue and reduced costs for the business.

Lidl - Shift Manager Training - in partnership with Learning Pool

While not the most technically complex, this project undoubtedly delivered great results. A robust approach to the rollout ensured that there was a real measurable business impact that aligned with the organisation's goals and ensured that colleagues in-store were spending more time serving customers.

AstraZeneca

The judges were impressed by the way AstraZeneca has been able to promote and encourage lifelong learning and develop a global learning culture as a mindset to achieve its ‘Growth Through Innovation’ strategy. They did this by completely transforming their learning and development service over the last 3 years (despite the pandemic and working on a vaccine), stripping out 70-plus redundant systems and replacing them with a fully integrated learning ecosystem: savings of $8 Million have been achieved so far. The approach is a ‘Federated Learning’ model whose success is due to the integration of the L&D function with the business: strategic enterprise capabilities are identified by business review boards, which in turn are informed by data analytics. It is also learner-centred and personalised to the needs of the 110,000 employees, with 89% developing new skills and capabilities according to an internal Pulse survey. The content is currently available in 10 languages, with more planned. As one director said: “We see learning in everything we do.” A great example for others to follow.

MetLife Distribution Academy and NIIT

The MetLife submission illustrates the way an intelligence-driven learning and performance platform combined with AI can enable effective and ‘just in time’ learning in the flow of work. The platform they developed with NIIT supports the global digital sales training of its 50,000 users and reduces the time to productivity. Trainees can practise and assess their presentation skills independently via AI-driven video role-plays, with follow-up coaching from their manager. Expertise is shared by peers through video and chat and there are embedded links to external learning sites. They have also created competency-based learning journeys for different roles and have the full backing of the executive leadership. Crucially, the system captures live data from sales and reports back daily, with targeted recommendations for improvement. There was evidence of a 20% uplift in productivity and 184% improvement in sales in some regions – an impressive achievement.

EPAM Systems - EngX 

This was a massive project spanning 45 countries and 65,000 employees whose technical expertise when writing code was varied and needed to be standardised. The project addressed this through the creation of learning pathways, assigned content, self-evaluation and mentoring on the job. Mentors and mentees are matched via an online tool and the mentees are assigned ‘real’ job-related projects which the mentors then give feedback on. The learning is self-paced and gamification helps motivation, with learning linked to real-world rewards or ‘swag’! Time to proficiency has decreased and learners provided evidence that they’ve been able to apply what they’ve learned, with some gaining a promotion. An excellent entry that needed a touch more impact data.

Hive Learning & Place2Be

This year’s winner showed how the right application of the right technology to the right problem could influence the lives of young people, the confidence and capability of those around them AND government decisions that impact them. Tackling the growing UK mental health crisis in the UK, this programme was introduced in 2020 to enable teachers to foster a more positive approach to mental health in schools. It recognised the social support teachers needed in a post-pandemic world and its scalable pathways, communities and investment in great facilitation paved the way to success. Realtime use of data and awareness of the insight created through the social communities within the programme meant that it was able to adapt, learn and rapidly respond to changing circumstances that impact our young people daily. It has touched nearly 70,000 teachers in 42% of our schools in the UK and its focus on the application has meant that three-quarters of them are using at least one new approach to supporting mental health as a result of the programme.
 

Smashed Online by Collingwood Learning and We are Tilt

The judges absolutely applaud the way your submission celebrates purpose, reach and collaboration to raise awareness of alcohol-related harm among young people around the globe. Your consultation with young people meant that you understood the story that was needed to connect and engage with your audience and you were not afraid to tell it, at scale and with global impact. We specifically celebrate the way that the programme was modified in each region. Your focus on designing globally and acting locally, the country meant that you did not just translate this programme. Still, you also scripted nuances within the story and changed answers changed according to the data. If more would follow your focus on AB testing, they’d start to share the results of the intended behaviour that you have seen. Thank you for sharing your story.

IA Score Nigeria - BCL Training

The judges applauded this ambitious initiative from the Immunisation Academy to improve the immunisation practice in difficult circumstances and your success in almost doubling service improvement compared to those who had not been through your programme. We felt that your detailed analysis of the challenge before jumping in with a solution helped to establish buy-in. Your approach to video-based content, demonstration across multiple languages and practical reporting, region by region is clearly helping to sustain engagement. We mainly wanted to celebrate with you how you tapped into local knowledge to overcome bandwidth and technology issues. We see the potential of your applying your approach to influence wider change significantly.

Make Real Ltd / Lloyds Banking Group - Hear to Listen

Beautifully designed piece of learning that provides a safe space for managers and employees to gain confidence on a very important topic. Great interactivity with the use of video conversations to help reinforce the learning. It was well researched, planned, executed, and evaluated, we found the scenario used highly realistic and engaging. A worthy winner in this category and we wish more learning was like this.

Sempai  with Ufi VocTech Trust

We all agreed this was an interesting piece of eLearning designed to address a clear set of performance needs. A really good mix of media and techniques used that reinforced learning and also challenged the learner throughout. The on-the-job activities were brilliant and the use of reinforcement questions throughout the eLearning was a really nice addition. The commitment to improving the existing elearning by collecting and responding to learner feedback is admirable. A thoroughly well-researched and designed "in the flow of work" learning app product that adopts tablet technologies to deliver skills development on the job. A worthy Silver award winner!

Barrick Gold and  Saffron Interactive | Code of Conduct Training

A difficult topic presented in a unique and challenging way. The eLearning meets a challenging brief in terms of both the performance need and the diverse range of target learners. We liked the use of the ‘sliding doors’ variant of the traditional branching scenario technique. We felt this gave learners a good perspective on the topics at hand. A nice piece of elearning that responds to a challenging performance brief – A worthy Bronze award winner.

OMNES - Pardon my French

It was clear that this submission had given genuine thought on how to use various media to encourage relevant learner experience. Rather than relying solely on obvious video scenarios, learners were engaged through aspects of cultural life not necessarily found in a learning programme of this type. The design had a clear performance objective and met a well-articulated business need. The input of the target learner group was integral to the development process, resulting in a design that is a very worthy winner of the Gold.

NIIT - Anglo American Elimination of Fatalities

This project demonstrated how to overcome the challenges of implementing learning in work environments where access to technology is not guaranteed. The use of critical mistakes analysis also contributed to a well-focused design that demonstrated clear business impact in an essential business area. The use of interactive graphical scenarios that demonstrated consequences was well thought through and executed.

Sustainability in investments. A tutorial series by Union Investment 

This well-structured learning programme built confidence and knowledge in a new complex topic area, using realistic video scenarios that demonstrated how to deal with customers who knew the topic better than the learners themselves. The feedback from participants indicated that they found this element of the course particularly useful. A clear and crisp design with easy-to-follow navigation which met the learning objectives well.

NNVO & TinQwise

An innovative project that was outstanding across all of the criteria for this category. The Poseidon learning tool has demonstrated exceptional value both monetarily and in terms of the quality of the learning experience, playing a vital part in preparing VTS operators to safely direct nautical traffic. The project has achieved exactly what it set out to do and set a global standard for training in this area.

National CT Colonography Training & Accreditation Programme

This project was an excellent example of learning content design and has the potential to have a significant positive effect on patient outcomes; a particularly remarkable achievement for such a small team. Complex medical content is presented in a clear and consistent way and interactivity is plentiful and meaningful. The design is innovative, agile and very well presented.

Dubai Airport (DXB): Customer Experience and Touch Point Success

A very comprehensive mobile project that did an excellent job in dealing with both the technical and environmental aspects to be considered. The solution delivered a personalised mobile learning experience using both AI technology and functionality for relevant, manual intervention. Clearly articulating the business need for a mobile solution, the submission was also outstanding in rationalising why decisions were made in relation to both technology and learning design. An impressive example of a mobile learning project.

Diversity, Equity and Inclusion: The Immersive Experience by The Method and Takeda

Although there were more technically ambitious submissions, this was a thought-provoking example of how mobile can be used in an innovative way to engage learners on an emotional level. The solution successfully married the possibilities of mobile technology with a human-centred learning design. It pushed the concept of what ‘mobile learning’ is and what it can achieve, and its impact on its target learners was clear.

Levi's and Axonify

This was an extensive, well thought-through example of delivering learning via mobile to a specific target audience in a particular operating environment. The project showed impressive ambition in its scale, and both the justification and actual use of mobile technology was well detailed. A very worthy bronze medal winner.

My Beauty Club by L’Oreal Travel Retail & Growth Engineering

This an excellent submission outlining a great social collaborative learning solution framed in terms of specific business objectives and impact data measured against those objectives. A learning solution effectively aimed at their specific, non-employee, learner community and fully utilising the S&CL features of the app. Best in class examples of meaningful and considered management of the learning going on for example weekly community management calls.  The business need is clearly set out, with 3 objectives identified. The target audience are not employees so engagement was key. The subject matter (beauty, perfume, etc.) lends itself very well to social media channels like Instagram and, having looked at the app,we can see it's mainly promotional content with 'thanks for sharing' responses. However, the level of interaction is huge and impact undeniable with a clear link between activity, engagement and sales! The submission is well written and the impressive impact data relates back to the initial business success criteria with information about increases in sales - hurrah! Very well done!
 

Mobilise with Ufi VocTech Trust

This submission is possibly one of the best examples judges have ever seen in terms of what’s been achieved with so little. Great use of Facebook, (Effective choice/use of tech) and an incredibly worthy cause (carers) with great engagement and good impact. In another year it may have been an entirely plausible gold standard submission. Narrowly edged out by the sheer scale and impact of the eventual winner. If there was an award based the relative impact v’s investment of a solution then this submission would be a winner. The judges were mightily impressed and the team should be rightly proud of their achievements.

Beko + Solvd Together (Grundig Gurus)

Very good submission, well explained and showing an innovative approach to learning in a changing environment. Great use of social learning techniques and tools utilising influencers, as well as enabling learning support for the team. Strong sales impact and clever use of a tool to engage and motivate with a good mix of formal and informal learning.

HSBC and GP Strategies

Getting call centre staff up to speed quickly is always a challenge but this comprehensive well thought through solution is clearly delivering improved outcomes. It employs a balanced mix of technologies but also encourages peer-to-peer interaction. One aspect that really stood out was the plan to map and track the outcomes right from the start of the programme. It was a strong shortlist this year, but this entry just pulled ahead to win the coveted Gold award.

SThree - Elements Induction

A thoughtfully constructed programme built around a beautiful visual periodic table theme. The solution was clearly aligned with the business need and there was some high-quality impact data provided. A worthy winner of our Silver award.

DESQ & Travel Counsellors - Rebuild Better

A well structured programme with opportunities to connect with real people. The judges particularly liked the concept of 'Moments that Matter'. Although this business has highly motivated learners, the well thought through induction provides a flying start for new counsellors enabling them to be productive from the first week. A good set of impact data sealed the deal – a worthy winner of our Bronze award.

Guider

A matching app for in-house corporate mentor schemes in large organisations. The judges can see the benefits of automating this service - privacy for mentees, wider pool of mentors to match with, and a place to record and encourage the conversations. Whilst this is not a product for everyone as the organisations needs a large internal pool, the judges were impressed by the ambition to grow in the SME spaces too. The whole product and presentation felt passionate and honest not a sales pitch. The presentation was very pragmatic and the judges appreciated the honesty, for example over the competitive landscape. The integrity of what they are trying to do shined through in the presentation. There are noble goals of simply trying to be helpful. The judges liked the customer case studies and uptake evidence. The product looks effective and easy to use, with good integration with platforms. This resulted in high uptake. The judges liked that this is peer to peer learning made easier.

Synthesia.io

This submission fulfilled the criteria as a new innovative product. There was clarity on where they are with the product at the moment, with a clear roadmap based on customer feedback and changing the world of work. We can see clear use case and applications in the learning space as part of a blended programme in an organisation, with particular use cases for accessibility for content understanding in non-native languages or for those of low reading abilities for example in FMCG, factories, manual roles for point of need learning. We can see the potential for internal comms and marketing in addition to learning, for example with a CEO regular messaging received in a native language. We were pleased to hear sign language would be a future development also. The judge liked the support offered to clients in copywriting to avoid tonnes of rubbish content. The judges would have liked to see most accurate statistics on success to date proving impact beyond doubt. There is no doubt however that the speed of implementation is impressive and enables a blend of learning with disposable content which can be easily updated as often as required. 

The Adaptive-Media® Interview Coach

The judges have never seen anything like this that tracks emotions. We loved the application to the user target group. The product directly gives positive outcomes in a sensitive, private and supportive way to vulnerable people through the disappearing tech which will comfort and support the users. Whilst we would have liked to see more user impact data, given this category is about innovation, we are keen to award and support this technology. There was some survey data for the interview success rate, but no denying the initial impact. The judges admired that the innovators are trying to do the right thing and not simply use the technology to make a fortune. To achieve a higher award, the judges would encourage the innovators to be laser-focused on the problem they are trying to solve and develop there, not getting distracted by all the possible use cases. There is a lot of potential for this technology and there is still a market to prove.  The interface could be less complex - has it been overthought? The judges advice is to get focused alongside tech people with start up behind them to bring this to the world market. It is impressive learning technology.

TEO-Technical Training

TEO laser focus on an underserved user group with a fresh design approach to hands-on skills training. A clever hardware-software integration gives students feedback on the physical activities they undertake. TEO have a clear understanding of the value they bring, a great roadmap for the future and a sound business model. This worthy gold award winner is an imaginative and clever solution to a genuine and readily understood problem. The judges agree that this was one of the toughest years because of the incredible quality of submissions, so TEO’s win really is a huge achievement.

GoReact

A great skills-focussed solution, this silver winner is a beautifully elegant solution to providing coaching and feedback on physical skills. Students record videos demonstrating skills and their tutor or peers provide pinpoint feedback in a variety of forms. This was an entry with a razor sharp focus on the problem they are setting out to solve, how and where they add value and what they want their product to do (and not do). In any other year, this would have won gold but the incredible standard this year meant they were pipped at the post. Cold comfort, but Silver is still a tremendous result.

Noodle Factory

This AI powered teaching assistant supports and does not replace teachers. Designed for learning reinforcement, this smart solution reduces the workload on teachers and increases responsiveness to students, whilst enhancing the effectiveness of learning. This hits the sweet spot of solving problems for teachers, students and crucially; buyers very elegantly - an excellent use of AI natural language processing backed up by impressive impact figures.

Future Goals - Math and Science STEM Game

The judges were keen to recognise and applaud this game that teaches STEM and enables learning to be provided for free consumption to children. The uptake figures for the game were very impressive, as was the wider programme that this entry formed part of. It also represented exception value for money on a cost per learner basis.  A worthy GOLD winner. 

Unconscious Bias - PwC in partnership with Media Zoo

The judges felt the entry was aesthetically pleasing and were impressed with the considerable uptake seen for this learning game within the organisation - particularly given it was non-mandatory.  The judges felt that in terms of individual and organisational performance there was limited evidence presented of how this had been measured. Overall a very worthy Silver. 

Marston's and Attensi

The judges commend the entry for the business' bravery of planning and tacking a tough subject at a time when it was hard for the industry. They were also impressed at how they managed to engage the workforce with the learning. The relevance and authenticity of the scenarios stood out. The judges would've liked further evidence of the impact of the learning beyond that which was presented. 

NNVO and Tinqwise

The judges felt this ‘virtual simulation of a simulator’ really nailed it. The entry scored strongly across all eight criteria for the category, and they loved the innovative, evidence-based didactic methodologies used to engage, to scaffold learning and to help new operators practice safely to put theory into practice. The enjoyment and passion for the training was evident from both trainers and trainees, and the positive outcomes were testament to the platform’s success. Congratulations to a worthy winner!

EDF - Diversity and Inclusion VR Experience 

Differences can make it harder for people to connect and empathise with each other, especially in the workplace, so it was refreshing to see how EDF’s Diversity and Inclusion VR Experience has been implemented to not only support the value of difference and inclusion but also to raise awareness of (often unconscious) bias or discrimination that may not be immediately apparent to the learners, by using real peoples’ lived experiences, aiming to make the invisible visible. The judges were impressed by the thoughtful scenario design which allowed learners to experience multiple perspectives through each storyline. Positive learner feedback demonstrated a high level of engagement with the VR Experience and a mindset shift of many participants which is helping to impact recruitment and retention metrics. A well-deserved Silver Award!

Hong Kong Police College

The Hong Kong Police College virtual training demonstrated impressive innovation, where VR is used purposefully to enrich trainee’s learning experiences and engagement. The solution is a significant leap forward in scenario authoring for the college - giving the opportunity for trainers to quickly evolve their training objectives and learning scenarios as fast as the world changes and to use the VR as part of a blended onboarding programme. This excellent submission could have achieved an even higher placing with just a little more evidence on learner performance and impact.

Capslock with UFI Voctech Trust

Clear requirement and creation with cyber employers. A lot of thought went into the pastoral care side and good feedback from external bodies. A great focus on providing reskilling / change of career opportunties for learners. Great completion rates and an innovative and affordable way of paying for the learning.

Teo-Technical Training

A very good submission where the judges really liked the combination of online learning and practical learning provided by the boxes. Useful data provided on usage and results, and the different take on learning practical skills that was really appreciated by the judges.

Qualified to Advise - Holland & Barrett

A strong programme with good data on users, usage and improvement in the QTA% as a direct result of the learning. Definitely suited to the requirement. Good production standards for e-learning, and excellent data on time saved and return on investment.

MetLife Distribution Academy and NIIT

Congratulations on achieving Gold at this year’s Learning Technologies best use of blended learning award! You provided a strong submission that brought to life a solution with an awesome and appropriate blend of approaches that combined the impressive use of real-time data to drive highly personalised learning experiences for all learners.  Very well done!

Mindful Education

Congratulations on achieving Silver at this year’s Learning Technologies best use of blended learning award! You provided a strong submission that brought to life a solution that provided a thoughtful, professional and rich blend of approaches that supported a work / life balance for your learners. Very well done!

Newsquest Media Group - Adapting to the New Normal

Congratulations on achieving Bronze at this year’s Learning Technologies best use of blended learning award! You provided a strong submission that brought to life a blend of learning approaches that sensitively structured itself around each stage of a learner’s needs. Very well done!

Thales Digital Women Fellowship

This project is an excellent example of what can be achieved with significant resource constraints. The judges were thoroughly impressed with the ambition and execution of this project. With a relentless focus on skills practice and employability, the project brought in a well thought-out mix of teaching methods, masterfully weaved them together and used them to the fullest extent.

DCMS & QA - Cyber Explorers

This project was aimed at school-age children, an audience that can often be especially difficult to engage with digital learning, unearthed their needs and created a programme that spoke to their interests, was presented in a consumable, appealing format and seamlessly blended into their school work. The judges were truly impressed with the discovery work, learning design, great use of storytelling and teacher involvement that made this project a success.

Digital Unite with Ufi Voctech Trust

Through co-creation, iterative development and deep involvement of the target audience in the design process, this project has the potential to show everyone that more accessibility is beneficial for all users. It carefully tends to the often forgotten elements of learning - feedback, practice and support - and blends them into a programme successfully used and loved by their learners. A project worthy to be in the top 3 this year.

Buzz Bingo

The team at Buzz Bingo made sure this implementation was unlike any other. Return on investment was easily delivered. Buzz Bingo demonstrated their new implementation had a positive impact on the whole organisation showing impactful outcomes on a successful rollout. As well as being a well-planned, effective project, Buzz Bingo leveraged a real knowledge of their employees from leadership to the remaining employees and combined this with a solid technology platform to produce an outstanding learning platform implementation. 

AstraZeneca 

The team at AstraZeneca had a huge task. This was an ambitious simplification, combining many learning systems. The coordination, communication and logistical challenges were well placed and executed. The impact was measured well to ensure the systems delivered the benefits the organisation expected.

Joint Bronze: Bally's in partnership with THRIVE

Joint Bronze: Outcomes First Group

Realizeit

The panel was very impressed by this entry. There was an extraordinary level of detail, with clear integration of technology, data, and human processes to ensure effective training of frontline staff across a range of areas. Data was shared effectively to integrate training, performance, and business operation and efficiency. This entry scored highly against all criteria and is a worthy gold winner.

MetLife Distribution Academy and NIIT

This was a great entry demonstrating best practice in aligning learning, coaching, and performance development for sales teams. There was clear use of data, and analysis to provide a learner-centric, positive, experience for workers in an area that can sometimes be driven by daunting performance targets. The impact on the business is clear in terms of employee retention, and performance metrics. In the final analysis, this entry lost out to one that covered a broad variety of functions, but it impressed the panel, and clearly deserves silver.

Elephants Don't Forget

This was a solid entry showing good use of data, and short, regular learning interventions. The project went beyond just the learning, channelling the buy-in from operational leaders to endorse and push their staff to engage. The scale was significant and the outcomes – in terms of AHT and FCR improvements – were impressive. The panel scored other entries higher in terms of their overall impact, but this entry is a deserved bronze winner.

UCL & ARuVR

An innovative and impactful project using VR and 360 imagery in the operating theatre to train a new generation of surgeons, transforming the way the subject has been taught for the last 200 years.  It has had a significant impact on both the organisation and the learners, improving the experience, accelerating the learning curve and mitigating risk.

Mercedes-Benz

A transformation with demonstrable impact, which has reduced time to competency across franchises and improved first-time pass rates. This project has struck a chord across the Mercedes franchise network and attracted interest from other car manufacturers. Commendably the entire learning approach has been self-funded by paying customers.

NatWest

A valuable project looking at future skills of the industry to ensure the long-term employability of colleagues, helping both the business and individuals. The scope covered not only the content to support the development of these skills but also supporting gigs to really being the skills to life; the provision of which is being driven by the organisation itself.

Credit Suisse (in partnership with Kineo)

The judges were very impressed with the output of this team. Seamless working with suppliers and the shift from order takers to consultative L&D. A story worth sharing. Long-term investments in the team and long-term impact data clearly have changed the internal view of learning and the team.

Proteus Learning Team

​Mercedes-Benz

The judges were in agreement that they really liked that this team was formed off the back of a recognition of required change. The move to EVs, the need for just in time learning not just in case classroom and a move away from travelling to training for environmental and cost reasons. Moving learner satisfaction from 82% to 98% is undeniably impressive. 

Intuition

Congratulations on winning Gold! This was an exceptional submission by an organisation able to showcase how their evidence-based technology-enhanced approaches are proven to drive behaviour change at scale, resulting in demonstrable value and impact for them, their customers, their research and their community, which is exactly what this category exists to celebrate. We were particularly impressed by the depth, agility and by the diversity of their case studies. We were also impressed by their work integrating AI/xAPI and by creating research, publications and ways for the industry to share and collaborate on future-focused challenges. Well done on leading the way for others to follow when it comes to the use of data, evidence, AI/xAPI and for your commitment to driving excellence for your customers and community. We hope that this award will support you to continue to grow your expertise and help endorse you to build on your success at Intuition.

Cognassist

Congratulations on your Silver Award. This was an impressive submission by an organisation that's able to demonstrate impact in a deserving and under-nourished field at the same time as having to transform fast due to its success. We were particularly impressed by the way this organisation is creating and using its partnerships to drive ground-breaking research that is changing lives and our society for the better. We also liked the way the organisation's evolution is driven by the users and the need to solve major problems but in an evidence-based way to maximise value. We were also impressed by the way that they've taken out the scariness from assessments and focused on the human-centred application which is why your proposition is so simple and appealing, you are a true learning organisation that others can learn from. Perhaps with slightly stronger evidence of wider and sustainable impact, this submission might have made a strong case for Gold! Well done and we hope that this award will endorse all of you within the Cognassist family to continue your incredible work. 

Learning Pool 

This was an excellent submission by an organisation that is rapidly growing its presence and reputation within the industry. We were particularly impressed by the commitment to their customers and their learners in guiding and supporting them to reach their potential in smart ways. Their products and services are highly rated and solve problems for their customers and their innovative customer and community partnerships are proven to drive impact with the team going above and beyond to add maximum value. Many congratulations to the passionate and hard-working team at Learning Pool. 

Leonard Houx, Bayes Business School

Leonard provided an inspiring example of the intersection of technology, learning and teaching operating successfully. He has a deep understanding of his learners, and his learning design draws on quality research and theory. The results speak for themselves in above-average retention rates and the academic results of the students. As more educational institutions look to widen access to non-traditional cohorts of learners via digital learning, Leonard's approach and success in the sector make him a worthy winner.

Paula Hughes, BT Consumer

We were impressed with the variety of ways Paula gathers insights into her learners and her subsequent strong understanding of their needs. She demonstrates an ability to balance those needs with the needs of the business and the client, making the right decisions for maximum overall impact. Paula is an excellent writer and her submission met the criteria really well.

Ross Dickie, Mind Tools for Business

Ross' submission includes excellent testimonials and convincing impact statements. But we particularly wanted to commend and recognise his contribution to - and knowledge exchange with - the wider sector. His podcast and blog activities show a commitment to open practice that really add to his already strong submission.

Tim Shelton - THRIVE Learning

The judges were very impressed by the very strong submission with a supporting portfolio of work containing fresh and innovative digital learning content that has been compiled over many years.

David Burns -  Kallidus

The judges liked that David shows some really innovative thinking and approaches to his work. They particularly like the way he approached the filming with COVID restrictions. The judges felt it would have been good to have seen more about David's development approach and methodology.

Laurie McNeice - Popcorn Learning Media

The judges thought that clearly Laurie has a wealth of experience and a talent for producing content over a number of years. It was really nice to see that not only has she been entrusted with clients and their content, but also had an influence on her organisation's internal comms and documentation.