Learning Technologies 2026, London UK
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Dates and Venue

29 - 30 April 2026 | Excel London

29 - 30 April 2026 | Excel London

Beyond Completion Rates: Practical Steps to Build a Learning Culture That Drives Business Impact

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Beyond Completion Rates: Practical Steps to Build a Learning Culture That Drives Business Impact

Thursday 30 April 2026
LT Bitesize Learning Zone 1
LT Exhibition

You've invested in a learning platform. Your completion rates are... okay. But are you seeing business impact?

Most learning libraries fail not because of bad content, but because we're stuck in a parent-child dynamic - assigning content to people instead of inviting them to solve real problems. The result? Low engagement, minimal behaviour change, and stakeholders asking "what's the ROI?".

In this session, two Customer Success Coaches from GoodHabitz will share a practical framework used with hundreds of organisations to shift learning from a 'nice-to-have', to a strategic performance driver. You'll learn how to create ownership at the individual level, activate managers as learning ambassadors and connect learning initiatives to measurable business outcomes.

Leave with practical steps you can implement immediately - no budget required, no new technology needed. Just a different approach to the library you already have.

  • Diagnose why learning isn’t driving performance using the parent–child dynamic and the COM-B behavioural model
  • Create shared accountability for learning with the 3-Level Ownership Framework
  • Measure what matters by shifting focus from completion rates to business impact
  • Connect learning to business outcomes using Success Plans and leave with three practical actions to apply immediately
Speakers
Candy Duarte, Customer Success Manager - GoodHabitz
Nathan Reddy, Customer Success Manager - GoodHabitz

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