Organizations invest heavily in learning platforms, yet when employees need help most, they rarely start there. New research from Go1’s The Weight of Development report reveals a striking reality. Nearly half of employees sought guidance multiple times in the past month to succeed in their role, yet only 7% turned to a learning platform first. Instead, most relied on managers and colleagues.
 
This gap highlights a broader shift in how development actually happens at work. As AI accelerates access to information and raises expectations for immediacy and relevance, traditional course-based models are giving way to more in-the-moment enablement.
 
In this session, Josh Squires and Go1 will explore what the data reveals about how employees really learn, what employees and managers will expect next, and how L&D leaders can begin shaping a more adaptive, AI-informed development strategy.

• Identify the key shifts shaping employee development, including the move from course-based learning to in-the-moment enablement.
• Understand how AI is raising expectations for relevance, immediacy, and personalization in learning and performance support.
• Recognize the growing role of managers and peers in supporting development beyond traditional learning platforms.
• Apply practical steps to evolve their learning strategy to better support workforce capability over the next 12–24 months.