As AI and its enabling technologies accelerate the pace of change, the gap between workforce capability and business needs is widening. Yet many organisations are still approaching learning as content delivery, rather than as a driver of capability. This session explores how L&D leadership is rethinking workforce development through a skills-first lens, shifting from courses to capability, and from programmes to systems. For leadership teams, the question is no longer how to train people but how to build an organisation that can continuously adapt.

• Learning Outcomes:
• - Understand the key shifts shaping workforce development
• - Identify implications for their own organisation's skills strategy
• - Frame workforce development and capability building as a business and leadership priority