From Cost Centre to Commercial Asset: How DHL Supply Chain Made Learning a Strategic Capability
Most L&D functions are measured on completion rates. DHL Supply Chain is measured on results.
Joe Astell from DHL Supply Chain shares how he helped transform learning across 13 DHL sites, operating within some of the UK’s most complex regulatory environments — turning a paper-based operational requirement into a scalable, strategic capability.
In conversation with Leslie Kelley from Absorb Software, Joe walks through the journey: the decisions that drove it, the collaboration between teams and technology that made it possible, and what it actually takes to make learning matter at both the operational and leadership level.
Walk away with a clear view of what it looks like when L&D moves beyond compliance and becomes a true business enabler.
- How to position your L&D function as a strategic business asset, not just a compliance requirement.
- Practical approaches to scaling learning across complex, multi-site environments without losing consistency or control.
- How to quantify the ROI of learning in terms that resonate with finance and senior leadership.
- What it actually takes to get L&D into the room where business decisions are made.