Traditional training isn’t built for how work happens today. Employees are pulled into courses, expected to retain the information, and then apply it later in rapidly changing workflows. The result is low retention, inconsistent usage, and constant relearning. In this session, we’ll explore why LMS-led training falls short in a dynamic environment and how organizations can shift to delivering learning directly in the flow of work. Using AI-powered Digital Adoption Platforms like Whatfix, teams can provide contextual, real-time guidance inside applications, helping users learn while they work without disruption.

 

You’ll also hear from Travelport’s Learning Experience Design team on how they use Whatfix to deliver in-app, just-in-time guidance that enables continuous learning and improves user self-service. Walk away with a practical approach to move beyond one-time training and build a scalable, AI-driven learning strategy that keeps pace with change.