Training completion alone won’t move the needle on frontline performance. In this session, Adam Thompson explores how large, distributed organisations can turn learning into operational readiness. He’ll share practical strategies to design learning that fits busy, on-the-floor shifts, reduces managerial workload, and gives leaders clear, actionable visibility into readiness gaps — so teams perform consistently, confidently, and in line with business goals across every site.

• ● Understand why traditional learning approaches fall short for deskless workers
• ● Explore strategies for building operational readiness at scale
• ● Learn how to give managers actionable insight to close readiness gaps