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Dates and Venue

29 - 30 April 2026 | Excel London

29 - 30 April 2026 | Excel London

The Agentic L&D Operating Model

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The Agentic L&D Operating Model

Thursday 30 April 2026
Seminar Theatre 7

Most L&D functions have adopted AI. Far fewer have used it to change how L&D actually works. Join Sana's Talia Melamed and Maha Gad, Director Talent & Culture at Talabat, to explore what it genuinely means to move from execution engine to strategic partner.

This session addresses the question that separates the L&D leaders getting called in when strategy is being set from those briefed after decisions are already made. We'll examine what an agentic operating model looks like in practice, how organisations have used it in practice to move learning from the back office to the front office, and what it takes to reposition L&D as the function that drives change rather than supports it.

  • Distinguish between AI-enabled L&D and an agentic operating model;
  • See how collaborating AI agents handling content creation, delivery, and operations free L&D professionals to focus on strategy and business relationships;
  • Leave with three concrete questions to reposition your team as a visible leader of your organisation's change agenda.
Speakers
Maha Gad, Director of Talent And Culture - talabat
Talia Melamed, GTM manager - Sana Labs

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