Why Your Learning Metrics Are Lying to You And What to Measure Instead
Most organizations still rely on outdated metrics that create a false sense of progress while masking real capability gaps. Traditional metrics may look good on paper, but they hide the real question: Can your workforce do the work? As AI impacts skill development and shortens learning development cycles, the gap becomes even more pronounced.
In this session, attendees will explore how common metrics can mislead leaders and reveal the capability-driven measures that actually predict readiness, productivity, and business impact. This shift is critical to avoid false confidence and uncover hidden skill gaps.
You'll learn how to move beyond tracking activity to measuring real-world skill application, and how to effectively connect learning with performance outcomes. Participants will leave with a practical path forward, knowing what to start measuring and how to evolve your approach so that your organization can keep pace with today's workforce.
- Identify the limitations of traditional learning metrics and why they fail to reflect true capability
- Distinguish between activity-based metrics and capability-driven measures tied to performance
- Develop a strategy to align learning metrics with business impact and outcomes