London UK 2024


Dates and Venue


17-18 April 2024 | ExCeL London


17 - 18 April 2024 | ExCeL London

T4S6 - Coaching


T4S6 - Coaching

Thursday 4 May 2023
Conference Theatre 4
AI, data, analytics and impact , Tools and technologies , Content design

You’ve seen how technology can support instruction. Now get ready to see how it can support possibly the most effective form of learning – via coaching. In this session we explore this personalisation in two very different ways, both coaching, but dealing with different topics, and handling the approach in very different ways. Both work well, and we can learn from both, and that’s why this is a great session to attend.


A new frontier for learning: tech-supported coaching at scale

Coaching works. Done well, it’s incredibly effective for developing skills, behaviours and attitudes. But it has always been limited by one thing: it is best done in small numbers, usually synchronously. In short, it doesn’t scale.

But what if it was possible to scale coaching?

In this session we explore this idea from different points of view, both rooted in the tradition of coaching, but extended by using technology

The FA’s award-winning programme of football coaching is based on the time-honoured principles of face-to-face coaching in a physical environment. The twist: they moved the programme online, and made it widely available, reaching 100,00+ people every year with a substantial coaching programme that allowed for personalisation, despite that enormous scale.

For 16 years, Emma Weber coached people one-to-one, and then decided to use technology to support her work. Using chatbot technology she supports learners in a structured way to reflect on their development, helping them hold themselves accountable for change.

In this session, we’ll delve into the detail of coaching, personalisation and tech, answering questions like:

  • Why coaching works
  • How personal can tech-driven personalisation really be?
  • How can you support the learning and development of a physical activity online?
  • Can a chatbot ever do the job of a human coach?
  • How else can technology support coaching?
Kinga Petrovai, Learning Consultant & Podcaster - The Art & Science of Learning
Nick Baker, Learning and Development Manager - The Football Association
Emma Weber, CEO/Founder - Lever - Transfer of Learning

Learning Technologies Sponsors

Learning Technologies Partners