From the outside in: learning and the extended enterprise
It’s one thing to deliver engaging, impactful learning to internal employees, but doing it for a network of non-employees is not only more challenging but has the potential for huge direct impact on the business. The extended enterprise can consist of any combination of external audiences like customers, partners, resellers, franchisees, and more. The audiences are diverse, dispersed, and incredibly complex.
Getting extended enterprise learning right requires a solid strategy with clear ownership and accountability. It also requires tools and technologies that can properly manage complexity while delivering effective experiences. In this session, David Wentworth, VP, Talent & Learning Platform Evangelist with Schoox, will share insight and expertise about why extended enterprise learning is important and what goes into getting it right.