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Dates and Venue

23 - 24 April 2025 | ExCeL London

23 - 24 April 2025 | ExCeL London

T3S3 - Learning and the mind

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T3S3 - Learning and the mind

Wednesday 23 April 2025
Conference Theatre 3
Professional development , Tools and technologies , Future L&D
AI is transforming the workplace, but many struggle to adapt to it. Learning something new—especially when it feels like a threat—triggers resistance. This session looks at what neuroscience tells us about AI anxiety and how L&D can help people overcome it. From creating psychological safety to using champions as role models, explore how to build an environment where AI is seen as an opportunity rather than a threat.

AI and the brain: understanding resistance and building confidence
Why does learning new things – especially AI – feel so difficult? Our brains don’t always learn well under the pressure of rapid change, particularly when it threatens our sense of security. This session looks at how neuroscience explains AI anxiety and what we can do to support its adoption and effective use.

The first step is understanding how the brain learns. Then we can help people understand AI, after which people should be better able to hear about its benefits. But this takes a lot more than simply putting people on a course. In this session we’ll explore about the need for psychological safety, time for reflection, and internal champions. 

  • Why AI feels unsettling and how to ease fears
  • The role of neuroplasticity as our brains adapt to new circumstances
  • Using champions to model AI adoption
  • Creating psychological safety for AI learning
  • What we can learn from how previous seminal technologies were adopted
Chairperson
Teresa Rose, Director - ConsultHer Ltd
Speakers
Joseph Devlin, Professor of Cognitive Neuroscience - UCL

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