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Dates and Venue

23 - 24 April 2025 | ExCeL London

23 - 24 April 2025 | ExCeL London

T3S4 - Community learning

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T3S4 - Community learning

Thursday 24 April 2025
Conference Theatre 3
AI, data and analytics , Programme implementation , Tools and technologies
How to support learning across a community of largely unconnected individuals? It takes a lot more than a forum and some self-service videos. In this session we explore in detail the hard-learned lessons of supporting individuals in a shared learning experience when they’re dispersed, self-employed, and unfamiliar with one another. It’s a challenge that affects many organisations who need to support the learning of their customers, supply chains and the external enterprise.

Building a community of learners from dispersed individuals

Here we draw insights from real-world examples, such as volunteer football coaches and self-employed driving instructors. Discover how to create engagement, provide tailored resources, and support individuals as they balance training with their daily lives.

Using a digital ecosystem and structured learning pathways, these communities guide participants through onboarding, skill-building, and continuous improvement. Learn how this approach addresses isolation, fosters peer support, and boosts learning outcomes. From better test pass rates to sustained peer connections, this session offers strategies to help your learners succeed.

  • Building communities that engage and support learners
  • Tackling isolation with structured peer interactions
  • Using digital tools to enhance training effectiveness
  • Creating tailored learning pathways for diverse participants
  • Achieving measurable improvements in learning outcomes
Chairperson
Niall Gavin, Independent Learning Consultant and Accreditation Mentor - Freelance
Speakers
Mark Born, Head of AA Driving School Academy - The AA
Nick Baker, Learning and Development Manager - The Football Association

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