Managers’ day-to-day conversations are one of the most powerful — and most overlooked — drivers of company culture, learning, and performance. Yet most organisations leave these conversations to chance. Why? Because they haven’t equipped managers with the skills to shape them.

In this session, we’ll:

- explore why developing managers’ conversation skills is the fastest, highest-impact way to build an incredible culture.

- explain a simple framework for great conversations.

- show you how to start improving conversations across your organisation.