Discover how lifestyle brand Seasalt Cornwall built a scalable, high-impact learning culture across 76 UK stores and a growing global presence. This session explores how the team used modern learning frameworks and AI-powered tools to solve real-world retail challenges—achieving 90% weekly engagement with measurable business outcomes.

What you’ll learn:

The role of AI-powered tools lo deliver instant, just-in-time knowledge

Key success factors behind achieving 90%+ weekly engagement with AI tools

How Seasalt used the 5Di to align learning with business goals

Strategies for creating personalised, engaging learning experiences across different business streams

How learning was directly linked to customer service outcomes including mystery shopper scores and conversion rates

How to reduce onboarding time, boosting employee confidence.