Making Learning Measurable: From Activity to Business Impact - Ajay Pangarkar

Learning leaders are under increasing pressure to demonstrate that learning makes a real difference, but many still struggle to move beyond participation metrics and satisfaction scores.

In this session, Ajay Pangarkar explores how learning teams can take a more intentional, data-informed approach to measuring impact, connecting learning activity to performance, behaviour change, and organizational outcomes. Rather than focusing on tools or formulas, the session examines the thinking behind effective measurement: what to measure, why it matters, and how metrics should evolve as learning strategies mature.

Designed for learning professionals who want learning data to inform decisions, not just justify budgets, this session offers a practical framework for making learning visible, credible, and relevant to the business.

Key Topics Include:

• Why traditional learning metrics often fail to influence business decisions
• How to align learning measures with performance and organizational priorities
• Moving from engagement and completion data to behaviour and impact signals
• Using learning analytics to support better strategic conversations with stakeholders
• What a mature, sustainable measurement approach looks like in practice