Beyond Platforms: Rethinking Learning Transformation for Real Impact - Lori Niles-Hoffman

Learning and development has spent years investing in platforms, tools, and content, yet many organisations still struggle to demonstrate meaningful impact on performance, skills, and business outcomes. Technology alone has not delivered transformation.

In this session, Lori Niles-Hofmann challenges conventional approaches to learning technology and reframes transformation as a systemic effort rather than a procurement exercise. Drawing on hard-earned lessons from large-scale learning environments, she explores why progress stalls when strategy, operating models, data, and stakeholder expectations are misaligned.

Rather than prescribing a single solution, the session offers a clear lens for thinking differently about how learning functions evolve, shifting from fragmented initiatives to cohesive ecosystems that support work, skills, and decision-making at scale.

Key Topics Include:

• Why new platforms rarely deliver transformation on their own
• Moving from learning systems to integrated learning ecosystems
• Aligning learning strategy with real business priorities and constraints
• The role of data, skills, and operating models in sustainable change
• How emerging technologies, including AI, amplify both opportunity and risk
• Repositioning L&D from content provider to strategic business partner