Designing for Capability: Building and Scaling Competency-Based Learning - Keith Lillico

As organisations face rapid change, many learning teams are rethinking how capability is defined, developed, and sustained, shifting from role-based training to competency- and skill-based approaches that better reflect how work actually gets done.

In this session, Keith Lillico explores why competency-based learning has become a strategic priority for global organisations and what it takes to move from concept to execution. Drawing on enterprise experience, he walks through how learning teams can blueprint a competency-driven approach and translate it into scalable, inclusive learning systems that support real performance outcomes.

This session offers a practical, design-led perspective on how competency frameworks can anchor modern learning ecosystems—without becoming overly complex or disconnected from the learner experience.

Key Topics Include:

• Why organisations are moving toward competency- and skills-based learning models
• How to blueprint a competency framework that aligns with business and workforce needs
• Translating competency models into effective learning design and experiences
• Operationalising competency-based learning at scale across a global organisation
• Designing competency-driven programs that are accessible, inclusive, and learner-centered