Anthony has worked in Learning and Development for the last 20 years, specialising in operational effectiveness across the retail and hospitality sectors. Believing performance outputs are more important than learning inputs, Anthony's focus is on providing resources at the point of need and experiences to help shape new ways of working. A recipient of the 2019 Learning Award (LPI) for Digital Learning Transformation, Anthony is a keen advocate of using technology to bridge the gap between potential and performance and in his work as a freelance consultant, works with organisations to support them on the digital transformation journey.