Anthony has worked in Learnign and Development for the last 20 years, specialising in operational effectiveness across the retail and hospitality sectors. Believing performance outputs are more important than learning inputs, Anthony and his team focus on providing resources att eh pont of need and experiences to help shape new ways of working. A recipient of the 2019 Learning Award (LPI) for Digital Learning Transformatio, Anthony is a keen advocate of using technology to bridge the gap between potential and performance.