Dr Michaela Heigl, Executive Director, Off The Shelf Learning Solutions, Mindtools Kineo Michaela began her career in academia, earning a PhD from the University of Cambridge and working as a lecturer and researcher in the UK, Ireland, and the US. Over the past 15 years, she has held senior product leadership roles in a variety of sectors including education, travel, software and digital publishing, working with international start-ups, scale-ups, and enterprise organizations. With a sound expertise in learning technologies and user experience Michaela has built and scaled award-winning educational products across B2B and B2C markets.