Director, Global Learning Effectiveness, IHG Hotels & Resorts
Fran is Director of Global Learning Effectiveness at IHG ® Hotels & Resorts. Her 30 + year career spans public and private sectors, small privately owned companies and large global organisations. In addition to her current experience in Hospitality, her sector experience includes Defence, Policing, Higher Education and consultancy. Her experience in driving performance improvements has led her to her current role where she is responsible for measuring the impact of the IHG learning offer to determine whether the desired results have been achieved and if not, provide actionable insights.
18-Apr-2024Conference Theatre 4T4S4 - Learning impact