Ga'lle is a certified online facilitator and coach whose work for a professional certificate at the Royal Institution of Chartered Surveyors (RICS) received an award from E-Learning Age in 2014 in the category Best use of synchronous online learning/virtual classrooms. Ga'lle founded SyncSkills to provide hosting and production services for virtual classrooms and webinars. To help bridge the industry skill gap, she created a return-to-work programme to enable stay-at-home mums to become virtual classroom producers whilst working flexibly around family commitments. She works with both British and European organisations to design and implement unique, innovative learning strategies for commercial training organisations and membership bodies. Gaelle is the author of the e-book 'The Little Book of Virtual Classroom' published in 2020 by the Charity Learning Consortium in 2020 and contributed to CIPD Effective virtual classrooms: An evidence review, Practice summary and guidance (To be published end 2021). Learn more about Ga'lle and SyncSkills at syncskills.net