Head of Learning, Citizens Advice
With a 20 year career working in Learning and Development, Jodie brings a wealth of experience to her role at Citizens Advice. Leading a multi disciplinary team who create engaging and impactful learning products that support the 27,000 staff and volunteers across England and Wales, Jodie has implemented Agile ways of working as part of the learning transformation programme within Citizens Advice. Her commitment to prioritising user needs, making data based decisions and building a culture of empowerment and trust throughout her team has led to resounding success. She is thrilled to be part of the event this year.