Kelsey Botne is Learning and Performance Lead at HowNow, working with organisations to turn learning into a driver of real business outcomes. Her work focuses on bridging the gap between learning and performance, ensuring skills development leads to measurable impact. She partners with enterprise teams to design learning strategies grounded in real work and aligned to business priorities. Kelsey is particularly interested in skills-based organisations and learning in the flow of work, and is passionate about raising the bar for how learning is measured, moving beyond engagement to what actually changes behaviour.