Group Sales Training Manager, Arnold Clark Automobiles Ltd
Group Training Manager Louise Joyce has worked within the motor industry for almost 20 years and has a wealth of experience in developing the careers of employees in the Sales division. Louise’s key skill is communication – she delivers her training with humour and empathy, and engages learners with original and imaginative presentation techniques. She is always looking for ways to improve the business and the customer experience, and is driven by results. But although her focus is on maximising the performance of the teams on the showroom floor and making sure they are always comply with FCA rules, her natural ability to engage people and lead the way makes her an invaluable part of the Arnold Clark Group.