Paul Phelan
Leadership and Capability Manager,
Costa Coffee
Award winning L&D Professional, with over 20 years Leadership Development and Senior Management experience within fashion, automotive, and hospitality industries. As a qualified practitioner in a range of world class leading psychometric and AI tools, and an accredited Coach with the EMCC, along with my own unconventional and thought-provoking facilitation and Coaching skills, I have designed and facilitated Leadership interventions / strategies from CEO to Team Members, across UK&I and Globally, ranging from working with external partners with Level 3 to Level 5 apprenticeships, bespoke experiential leadership programmes, and launched a full internal Coaching Culture Strategy, all evidenced with tangible ROI / ROE.
Sessions
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29-Apr-2026Seminar Theatre 9Barista to Boardroom: AI Coaching at the Frontline