• #LT20UK
  • 12 - 13 february 2020
  • excel, london

Rich Dawson

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Rich Dawson

Rich Dawson

Digital Academy Manager, Avanti West Coast
After 10 years in Learning and Development for M&S, HSBC and Phones 4u, Rich turned up at Virgin Trains to make digital learning a happy place to be. He believes that creating genuinely rewarding resources is the key to engaging people in digital learning and lives by the mantra “If you don’t love it when you’re designing it, people won’t love using it”. He has many leather-bound books and his apartment smells of rich mahogany.
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