Richard Kerridge is the Learning Tech Strategy & Architecture manager within Hewlett Packard Enterprise's Customer Education division, dealing with the process and extended enterprise technology challenge of delivering customer training into over 80 countries in more than 20 languages. With over 25 years of combined IT and business consulting experience, Richard has led numerous strategic projects to architect, select, optimise & implement global processes and learning systems infrastructure. He is passionate about using low/no-code automation & analytics to accelerate insight, digital transformation, innovation and efficiency in small education teams.