London UK 2025
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Dates and Venue

29 - 30 April 2026 | Excel London

29 - 30 April 2026 | ExCeL London

Serena Gonsalves-Fersch

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Serena Gonsalves-Fersch - SoftwareOne

Serena Gonsalves-Fersch

Global Head of Talent, SoftwareOne
Dr Serena Gonsalves-Fersch, is the Global Head of Talent for SoftwareOne and the 2024 winner of the Colin Steed Award for Outstanding Contribution to Learning. Serena is a Learning & Development leader and holds a doctorate from Middlesex university on the future of learning & the L&D function in technology accelerating organisations. Her current role includes L&D, Performance Management, Succession Planning, Talent Identification, Workforce Planning, DEIB, and leadership of the SoftwareOne Academy – the organisation’s corporate university. She has a wealth of experience both as a management consultant, and in internal leadership roles, in setting learning strategies, managing talent and career development and predictive learning solutions.
Sessions

Learning Technologies Sponsors

Learning Technologies Partners

Global Event Hub

Learning Technologies

London, UK