Associate Product Manager, Learning Pool
Shannon is the associate product manager for Waves. She is responsible for guiding the product in the right direction for both the company and the customer, ensuring that it is solving real problems while staying easy to use for a great user experience. With eight years behind her in Learning Pool, Shannon started her journey in the rising star program in the Customer Success team where she gained an abundance of knowledge of all of our products which allowed her to move to a senior role in the Quality Assurance team before starting her role as Associate Product Manager for Waves. These roles have equipped her with a great insight into the issues customers face and experience making sure our products are to the highest standard ensuring that we are building features that are innovative and engaging. She has been involved with Waves since it's inception so brings with her expertise and a lot of enthusiasm.