With over 25 years of experience in Learning & Development and technology, Shellie Grieve is a trailblazer of innovation and excellence. Currently serving as the Director of Technology Strategy for Global Education at ServiceNow, Shellie is deeply entrenched in a world where AI is reshaping the learning landscape. Passionate about pushing the boundaries of traditional learning, Shellie focuses on designing and scaling collaborative programs at ServiceNow, challenging norms to create seamless and impactful learning experiences. Her unwavering dedication to infusing technology into every aspect of the learning process ensures that learners achieve optimal outcomes. This commitment to leveraging technology has not only transformed educational practices but has led to many industry awards. Shellie is an experienced conference speaker on the benefits of collaborative learning and design and strategy for successful execution.