London UK 2025

Dates and Venue

23 - 24 April 2025 | ExCeL London

17 - 18 April 2024 | ExCeL London

Suzi Archer

Suzi Archer

Suzi Archer

Staff Director, Huler
Driven by the belief that happy employees lead to happy customers, Suzi, Director of Customer and Employee Experience at Huler, has a deep passion for aligning these two critical steps. Her creative approach to People Operations has transformed Huler's employee experience, fostering a personalised, award-winning culture that fuels engagement, productivity and profitability. Recognising Employee Experience (EX) as the core foundation of a good CX, Suzi champions a strategic approach to bridge the gap, tapping into the empowered employee's potential to create a compelling CX. This involves a thoughtful blend of data, technology, and human connection that allows Suzi to identify and measure the impact each element has on delivering exceptional experiences for both employees and customers.

Learning Technologies Sponsors

Learning Technologies Partners