Will Ji
Head of Customer Success,
HeyGen
Will Ji is Head of Customer Success at HeyGen, where he leads the company's enterprise post-sales strategy and customer success organization. He focuses on building scalable teams that help enterprise customers realize measurable business outcomes. Prior to HeyGen, Will held leadership roles at high-growth SaaS companies across Silicon Valley, with a career spanning customer success, operations, education, and enterprise program delivery.
Sessions
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29-Apr-2026Seminar Theatre 4Beyond the LMS: How AI Video Is Redefining the Economics of Global Training
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