William Velasco is a digital transformation leader and founder of Opencentric, specialising in the design and delivery of secure, scalable, user-centred platforms. With nearly two decades of experience, he works at the intersection of technology, service design, and organisational change to improve efficiency and user experience. He has delivered learning solutions for organisations including the International Baccalaureate, the Aga Khan Development Network, and the British Council. William is particularly passionate about leveraging open-source technologies, including Drupal, to create bespoke, intuitive, and engaging solutions that deliver meaningful impact.