How to improve the productivity of frontliners, 80% of the world's workforce
Frontline workers account for 80% of the global workforce, according to the report ‘The Rise of the Deskless Workforce’ by Emergence. This type of professional performs tasks that are essential to the operation of an organization: they are the first point of contact for customers, the first to see products and services in action and the first to represent the brand. However, they have a very different role compared to the rest of the workforce. Above all, they tend to work outside the office and rely on mobile digital devices to perform their daily work efficiently. In addition, they need continuous access to up-to-date corporate information and documentation based on how and where they work.
Even as companies increasingly recognize the impact technology has on boosting productivity and job satisfaction for these workers, they still fall short when it comes to giving them the technology they need to do their jobs well. In fact, according to this same report, just 1% of the $300 billion in annual funding for software companies goes towards specific solutions that serve these frontline workers.
isEazy Engage, the training app for frontline workers from isEazy technology, provides frontliners with digital tools that enable continuous training and long-term success. These tools allow them to stay connected with what's happening in the organization, access the latest corporate documentation as part of their workflow, and manage tasks seamlessly.
With a training app like isEazy Engage, in addition to sharing training content tailored to their specific needs, companies can use dynamic approaches such as microlearning, small knowledge pills they can access right from their cell phone, and other formats that enhance the learning experience. Specifically, the app allows you to add all kinds of interactive and multimedia content to the training experience, such as videos, audios, exercises, games, etc., which makes learning much more engaging.
In addition to offering on-the-go training for frontline workers, isEazy Engage provides access to communication, knowledge and task management, in the palm of your hand. This way, you get a comprehensive solution that is specially developed for professionals working outside the office, increasing engagement and productivity from the very start.
IsEazy is a leading technology company specializing in e-learning solutions for training, communication, and corporate knowledge processes. isEazy offers companies an end-to-end e-learning experience, providing organizations with all the necessary tools to tackle any online training project. With over 20 years of experience and over 10 million users, the organization has successfully completed more than 100,000 projects in 90 countries for more than 1,000 clients thanks to a professional team distributed in its offices in Spain, Mexico, Colombia, and Peru.
isEazy offers seven e-learning tools of its own development: isEazy Author, a software for creating e-learning courses; isEazy Factory, a digital factory for creating training content; isEazy Skills, a technological solution for developing soft and digital skills; isEazy LMS, a state-of-the-art e-learning platform; isEazy Engage, a training app for frontline workers; isEazy ESG, an app designed to raise awareness, train, and mobilize the company around its sustainable development goals (SDGs).
Cristina Sánchez: email@example.com
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