London UK 2025

Dates and Venue

23 - 24 April 2025 | ExCeL London

17 - 18 April 2024 | ExCeL London

T4S2 - Social learning


T4S2 - Social learning

Wednesday 17 April 2024
Conference Theatre 4
AI, data and analytics , Skills, talent and learning , Tools and technologies
In this session, we look at how people relate to each other in an organisation, at how those relationships can be mapped, and at the many uses L&D can make of such an organisational map. It can help with reducing organisational silos, with reducing resistance to technology roll outs, and to improving team work. Organisational network analysis has been overlooked for too long as a powerful tool for L&D, and it’s time for that to change.

Organisational network analysis: Enhancing communication and knowledge flow

There’s more than one type of organisational diagram in the workplace. There’s the official organogram, the one that sits on walls on HQ, with the CEO at the top and reporting lines spreading downwards. And then there’s the unofficial network. That’s the one that describes how strong the bonds are between people. It shows where groups form. It identifies the pivotal people that link groups. It shows how information flows between individuals and groups, and where the pinch points are. And guess what? This doesn’t look anything like the organogram on the wall at HQ.

For L&D, understanding these networks (there are many) is crucial. An increasingly important part of our role is not creating content, but ensuring that the rich knowledge base of the workforce doesn’t stay stuck in silos but can be shared. How do you understand these informal networks? Through organisational network analysis (ONA), and that’s what this session is all about.

  • The principles of organisational network analysis 
  • Knowing the brokers and boundary spanners in your organisation
  • Using ONA as part of your learning systems roll out
  • Using ONA to enhance the power of team work
  • Examples and practical uses of ONA for organisational learning
Claire Doody, Principal Consultant - Work In Motion
Starling Hunter, Co-Founder - Organalytic AB

Learning Technologies Sponsors

Learning Technologies Partners