How and Why Aligning your Customer and Employee Experience is Crucial for Learner Engagement
Thursday 18 April 2024
Bitesize Learning Zone 2
Want more engaged learners? Then this is the session for you.
74% of employees would leave their jobs for better learning and development opportunities (LinkedIn Learning).
This means we need to bring our A-Game and ditch the one-size-fits-all approach.
In this session, we'll explore why aligning your employee and customer experience is crucial for maximum engagement, and how you can personalise and deliver consumer-grade experiences across your learning journeys and beyond. You'll also walk away with actionable takeaways and resources to implement these changes in your own organisation.
Speakers