From chore to showcase: rethinking your mandatory training
Mandatory training often feels like a pointless exercise—time-consuming, uninspiring, and more about regulation than learning. But what if it could be something more? This interactive session explores how one organisation transformed its mandatory curriculum into a streamlined, engaging experience that not only meets regulatory demands but also serves as a shop window for corporate learning. 

Through human-centred design and extensive feedback, Lloyds cut unnecessary content, reduced training hours, and improved the overall learning experience. The results speak for themselves: 19,000 days saved, adaptive learning tailored to individual needs, and a workforce engaging with training meaningfully. 

In this interactive lunch-time session, Caroline McCarthy and Jonathan Gray of Lloyd’s Banking Group share briefly what they did, then work with the room to establish how you turn your own mandatory training from a chore to a showcase for learning.

• Streamlining mandatory training without compromising compliance
• Using adaptive learning to personalise employee experience
• Reducing hours while increasing training effectiveness
• Applying human-centred design to corporate learning
• Making compliance training a gateway to further development