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Dates and Venue

23 - 24 April 2025 | ExCeL London

23 - 24 April 2025 | ExCeL London

T5S3 - Social learning

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T5S3 - Social learning

Wednesday 23 April 2025
Conference Theatre 5
Professional development , Skills, talent and learning , Learning experience design
Organisations too often overlook the informal networks that quietly shape knowledge-sharing, culture and decision-making. These unspoken connections, built on trust and conversation, are often more influential than formal structures. Understanding how these networks function is key to fostering effective learning and driving meaningful change. This session explores how to identify and engage key influencers, support natural knowledge flows, and map informal networks to build stronger, more collaborative workplaces.

How informal networks drive successful learning

Who do you turn to for advice at work? Informal networks often hold the answer to this question, shaping how knowledge is shared and problems solved. Yet, many organisations fail to recognise these unspoken dynamics, focusing instead on formally appointed experts. This session uncovers how conversations, trust, and word-of-mouth influence where employees seek guidance and how expertise is truly distributed. Discover the hidden power of these networks and the crucial role they play in fostering meaningful, effective learning.

And if you're seeking to bring about change in your organisation, guess what - informal networks will be key to your success or failure! 

In this session, we'll explore how to map these informal networks, engage key individuals, build trust, and support knowledge-sharing. Whether you’re leading change or developing learning strategies, this session offers actionable insights to help you succeed.

  • Identifying trusted networks within your organisation
  • Recognising the real sources of expertise
  • Building connections that support natural knowledge-sharing
  • Harnessing informal conversations to drive cultural change
  • Engaging key influencers for programme success
Chairperson
Claire Doody, Principal Consultant - Work In Motion
Speakers
Jeppe Hansgaard, CEO - Innovisor

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