In an effort to address a complex performance need within the sales organization, the Lenovo Global Product Education Team conducted thorough learner and needs analyses to identify the best training approach to resolve this gap. The dynamic and engaging interactive video course, ThinkShield Customer Conversations, was developed to immerse sellers into an interactive conversation, to simulate a real-world customer conversation on one of Lenovo’s most complex product solutions. From the custom, high quality news reel to customer conversation videos and choices, this training has been found to be both fun and effective by learners and stakeholders alike.
C2 - Excellence in the design of learning content - international commercial sector
LYADIS and SEBECO
Novartis and SiyonaTech
OMRON Healthcare & TinQwise
Rw3’s Global Inclusion Course provides an engaging, interactive means of educating an organization’s employees about the fundamental principles of inclusive behavior and provides tools for building a more inclusive workplace in which the maximum contribution of diverse perspectives can be realized.
The course uses high-quality video, learning exercises, interactive scenarios and a unique, comprehensive assessment tool to explore the neurological underpinnings and workplace manifestations of unconscious bias. Through the exercise and the assessment, employees are encouraged to develop in their own journeys toward creating a more inclusive workplace.
Sage & Sub10
At Sage, we do the right thing.
This is our overarching value, and it sits at the very heart of Sage’s Code of Conduct.
We transformed a previously dry eLearning course into an enjoyable and effective workflow embedded, emotive learning experience for 13,000 colleagues in 7 languages.
Extensive colleague interviews, culture analysis and neuroscientific research culminated in the design of five short snippets of consumable and engaging learning.
Employing a variety of mediums, interactive learning activities and learning technologies, we achieved a +63 NPS, 89% colleague satisfaction, 90% completion in 60 days and prompted measurable behavioural change through sentiment analysis.