20 years experience working in learning and development as a Head of Learning and Development working with and for learning providers Worked as a learning consultant for The Learning and Performance Institute (global professional body) Masters in Human Resource Development Experienced Senior Customer Success Manager, working with global enterprise customers of all sizes and from different verticals focusing on ROI/ROE Extensive consultative experience working with global customers to define and implement strategical objectives, aligning solutions to ensure continuous adoption and high levels of engagement