Driving behaviour change to enable individuals and organisations to be at their best is a key driver for Sarah Ratcliff. Her background in leadership and sales, combined with learner engagement has resulted in learning initiatives with measurable positive outcomes. Working with global organisations she uses her experience to develop blended solutions which make a difference to individuals and the wider organisation. She contributes to the learning industry by sharing her knowledge with valuable content via articles and publications, is a spokesperson for Cegos, and is a chair for Learning Technologies. Sarah is a Fellow of the Learning and Performance Institute, an Associate Member of the CIPD, SLII Accredited Trainer, Certified Online Learning Facilitator (COLF), a Strenthscope Accredited Practitioner, PRISM Brain Mapping Practitioner, Covid Champion Finalist 2021 and ‘Learning Professional of the Year 2020’ with the Learning and Performance Institute Learning Awards.