seminar overview

Thursday 28th January 2010
11.00 - 11.30   Theatre 2

Liverpool Victoria case study and interactive session: The re-engineering of learning!

Krissie Billingham, Learning Operations Manager, Liverpool Victoria

Liverpool Victoria provides financial services products such as life insurance, saving & investment. In this thought-provoking and interactive session you will learn:

• The role L&D play in efficiently rolling out mandatory staff training
• The importance of consistently engaging personnel in the process
• How a flexible web-based training programme was implemented and tailored to the individual and regulatory environment alike
• The importance of linking Learning back to Performance Management